Countries
Oman
Policy URL
Accept returns?
Yes
Return window
30 days from delivery date
Return window extension
Jun 30 to Jun 30, 2030: 60 days from delivery date
Return method
in store
Item condition
new, used
Restocking fee
3% of the product price
Return reason and fees
cost of return shipping (remorse), cost of return shipping (defective)
Effective Date: Aug 8, 2024
For orders shipped outside of Oman, please note that delivery times may vary significantly due to import and customs procedures. Shipping can take up to 60 days or more. We appreciate your understanding.
Effective Date: June 25, 2024
Thank you for shopping at omansoq.com. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and you need to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at support@omansoq.com.
Return and Refund Policy: Your item must be in the original packaging and you need to have the receipt or proof of purchase. Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us: If you have any questions on how to return your item to us, contact us at support@omansoq.com.
